Saturday, March 01, 2014
Wednesday, February 26, 2014
I hate generalization.
I hate the fact that people can form their judgement on you based on your religion and your race.
Without even bothering to know you for who you are.
I hate the fact that folks are more than willing to accept this as a norm and not bother to change because hey that's how it is just roll with it.
I hate how we feel powerless to do anything.
But the thing is we may not be as powerless as we think.
We can do something about it. We can.
We can start by stopping.
Stop the mob mentality.
Stop being an asshole.
Stop asking for things that you don't need.
Stop imposing our views on others.
Stop demanding respect without earning it.
Stop making mountains out of molehills.
Tuesday, February 25, 2014
the service was fairly reliable. you had to be prepared for a very much lower throttled speed once u breach your quota. but that's all already covered in the terms.
now sometime late last year, i found out that YES have introduced newer plans that is more suited to my needs. they have introduced a plan with segregated peak and off peak data quota. and you basically get more GB per buck overall. so i called them up and ask if i can change my existing contractual plan and move to the newer plan.
their response was nope i can't "downgrade" to a new plan since i am already on the highest plan available. a plan that has since been discontinued. YES have this thing where they welcome you to upgrade your plan but they DON'T allow you to downgrade.
i argued that why should i pay 168 x 4 months instead of the 98 x 4 months as per my original contract? they basically said that once i upgraded the contract is now 168. i can't find any reference of this anywhere in their T&C.
so i am in a quandary. do i a) pay YES the early termination fee and ditch them on principles. effectively giving them the money for nothing since i won't be able to use them anymore anyways and 168 x 4 is still a lot of money. or do i b) suck it in serve the remainder of the contractual balance and dump them then?
it is a sheer sign of arrogance in a company that they can get away with imposing ridiculous terms on their customers. i know that you always need to cover your ass and read the terms. but in this case even the terms are pretty much subject to their own interpretation and not yours. i see them as having no value for customer loyalty and basically do not care about u.
i for one will be more than happy to NOT be continuing my association with them. thanks.